Returns and Refunds Policy for DARE2RAVE

Thank you for shopping at DARE2RAVE. We want you to be completely satisfied with your purchase, and we understand that sometimes returns and refunds are necessary. Please review our policy below, especially considering that our supplier is Printful.

1. Printful as our Supplier:
DARE2RAVE partners with Printful for the production and fulfillment of our products. Therefore, certain aspects of our Returns and Refunds Policy align with Printful's terms and conditions. Please refer to Printful's return and refund policy for specific details regarding product quality, defects, and shipping errors.

2. Eligibility for Returns and Refunds:
To be eligible for a return and refund:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • You must initiate the return process within [number of days, e.g., "14 days"] of receiving the product.
  • Proof of purchase is required (order number, receipt, or invoice).

3. Non-Returnable Items:
Certain items are non-returnable and non-refundable:

  • Customized products or personalized items unless they arrive damaged or defective.
  • Items marked as final sale or clearance.

4. Return Process:
If you wish to return an item, please follow these steps:

  • Contact our customer service team at [Insert Contact Information] to initiate the return process.
  • Provide your order number, details of the item(s) you wish to return, and the reason for the return.
  • Once approved, you will receive instructions on how and where to ship the item(s) back.

5. Refunds:
Upon receipt and inspection of the returned item(s), we will notify you of the status of your refund:

  • If the return is approved, a credit will be applied to your original method of payment within [number of days, e.g., "7-10 days"].
  • Shipping costs are non-refundable unless the return is due to a product defect or shipping error.

6. Exchange Policy:
At this time, we do not offer direct exchanges. If you wish to exchange an item, you must return the original item following our return process and place a new order for the desired item.

7. Printful's Production Issues:
If you encounter any issues related to Printful's production quality, defects, or errors, please contact our customer service team immediately. We will work closely with Printful to resolve the issue and ensure your satisfaction.

8. Contact Us:
For any questions or concerns regarding our Returns and Refunds Policy, please contact us at info@dare2rave.com].

By shopping with DARE2RAVE, you agree to comply with this Returns and Refunds Policy, including the terms related to our partnership with Printful. We appreciate your understanding and cooperation.